Reference

Open Your Account With Clear Privacy Terms

Your Privacy Policy is written for the real account flow: registration, login checks, wallet records and device sessions.

Account data explainedDANA OVO GoPay QRISDevice session checksWhatsApp privacy help

Browse lobby Read FAQ

Explore How We Use Your Data

pelangi138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear data handling helps you decide whether to open an account and how to keep it accurate. We collect only the details needed to run account access, wallet matching, fraud checks, service messages and support records. That can include your name, phone number, login device, IP

1
details, payment reference and contact history. If you connect from Denpasar or another Indonesian location, we may use regional signals to show the correct access path; eligibility still depends on local law and is available only where local law permits. Payment references from DANA, OVO, GoPay
2
and QRIS are used to reconcile your wallet and are not sold as marketing lists.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Check Your Privacy Request Channels

Fast privacy help matters when your phone number changes, a login looks unfamiliar or a wallet record needs checking. We keep privacy requests inside the same support desk that sees account status, so you do not repeat every detail. Use the channel that fits your case and include your registered mobile number plus the last payment rail you used.

Team online

Live chat

Open live chat from the lobby header between 10:00 and 22:00 WIB. Ask for privacy help, then confirm your registered phone number before we discuss account data or recent device sessions.

WhatsApp desk

Message our WhatsApp privacy desk with your account name, mobile number and the topic you want checked. We use chat history only to verify the request and track the resolution.

Email request

Send longer privacy requests by email when you need correction, access or deletion review. Include screenshots only when needed, and avoid sending full payment credentials in the message body.

DATA CONTROLS

Browse The Controls Behind This Policy

We treat privacy as an operating routine, not a page we publish once and forget. Your account step, device session and wallet reference each has a limited purpose.

Account registration

During registration we ask for the details needed to create your account and contact you about access. You can check saved profile data from Account > Profile after login.

Device sessions

We record device type, browser, IP signal and login time to spot unusual access. If a session looks wrong, change your password from Account > Security and contact support.

Payment records

DANA, OVO, GoPay and QRIS references are stored to match wallet activity with your account. We do not need your wallet PIN, app password or full banking credential.

Cookies

Cookies help keep you logged in, remember language choice and reduce repeated checks. You can clear them through your browser settings, though some account steps may ask you to verify again.

Data retention

We keep account, wallet and support records for operational, security and legal reasons. When data is no longer needed for those purposes, we aim to remove or de-identify it.

Correction requests

If your phone number, name spelling or wallet reference is wrong, contact us before making another transaction. We may ask for account proof before changing stored personal details.

Check Common Privacy Policy Questions

These answers cover the privacy issues you are most likely to check before opening an account or updating details. They focus on account data, wallet records, cookies, device checks and request handling, not game outcomes or promotional terms.

We collect the details needed to create and protect your account, such as name, phone number, login details, device signals and support messages. Payment references are added only when you use DANA, OVO, GoPay or QRIS.

Device data helps us recognise normal access and spot risky sign-ins. We may store browser type, IP signal, login time and session status so support can help when you report unfamiliar account activity.

No. We store transaction references needed to match wallet activity with your account. We do not ask for your wallet PIN, app password or full credentials through chat, WhatsApp or email.

Log in and check Account > Profile first. If a field cannot be edited there, contact live chat or WhatsApp with your registered phone number and the specific detail you want corrected.

Yes, you can ask support for access to personal data linked to your account. We may verify your identity first, then explain what can be shared and which records must stay restricted for security reasons.

We keep privacy request records long enough to handle the case, confirm what was changed and meet operational or legal needs. When those reasons no longer apply, we aim to delete or de-identify the record.

Contact live chat during 10:00-22:00 WIB or message our WhatsApp desk as soon as possible. Change your password from Account > Security and avoid sharing wallet credentials while we review the report.

Open Your Account With Clear Privacy Terms

Check Your Privacy Request Channels

Live chat

WhatsApp desk

Email request

Browse The Controls Behind This Policy

Account registration

Device sessions

Payment records

Cookies

Data retention

Correction requests

Check Common Privacy Policy Questions

01 What personal data does pelangi138 collect when I open an account?

02 Why do you record my device and login details?

03 Do you store my DANA, OVO, GoPay or QRIS password?

04 How can I ask to update my account data?

05 Can I request a copy of my account data?

06 How long do you keep my privacy request records?

07 Who do I contact if I think my account data is exposed?

Related Pages